About Us
Our Story
At The Tap Shop Australia, we’re more than just a tapware store — we’re a family business built on values of quality, honesty, and exceptional service.
Our family is passionate about helping people create beautiful, functional spaces through thoughtfully designed tapware. Whether it’s a sleek mixer for a modern kitchen or timeless brass fixtures for a character-filled bathroom, we offer products that reflect craftsmanship, durability, and style.
As a family-run business, we take pride in offering a personal touch you won’t find in big-box stores. We know our products inside and out, and every mixer, spout, showerhead and accessory we offer is carefully selected to ensure it meets the standards we’d expect in our own homes, so you can trust that your purchase will stand the test of time.
From helping you choose the perfect finish to answering installation questions, we’re here every step of the way — because when you shop with us, you’re part of the family.
Thank you for supporting our small business — we look forward to being part of your next project.
Our Value
Quality of Quantity
We believe in doing things right the first time. Every product we stock is carefully selected for its craftsmanship, durability, and long-term value — because your home deserves the best. When you choose our tapware, you’re investing in durable products that will continue to enhance your home for years to come.
Integrity in Every Step
As a family business, we treat every customer like one of our own. That means honest recommendations, no hard sells, and genuine care for your project’s success. From the first consultation to the final installation, we believe in honesty and transparency. Our customers trust us, and we never take that for granted. We’re committed to providing accurate information, fair pricing, and exceptional service, no matter the size of the project.
Customer First
From first click to final install, we’re here to help. Whether you need design tips, technical support, or help matching a finish, we’re just an email or phone call away.
Innovation Meets Tradition
We embrace both modern innovation and classic design. Our tapware designs marry modern aesthetics with classic craftsmanship, ensuring our products look beautiful and function seamlessly. We aim to inspire with innovative solutions that elevate the everyday.